FAQ

What makes Germie different?

IN THIS INDUSTRY, WE CAN SAFELY SAY WE’RE THE BEST!
We don’t charge by the square footage of the building. We don’t bill hourly, or offer a confusing pricing model. We simply allow you to take the clenliness of your work-space into your own hands. Our price is always $6 per desk, and our service team is always responsive. To request a free cleaning and to find out more about how we can help keep your office germ free and healthy, please contact clean@mygermie.com.

What do we clean?

ANYTHING ON YOUR DESK!
We completely sanitize desk surfaces, keyboards, mouses, monitors, desk phones, headsets, etc. Basically, anything you come in contact with, we clean! Our Cleaning Professionals are highly trained on handling electronics, and will assure you the upmost care when it comes to handling/cleaning your vital equipment.

Do I have to pre-clean my desk?

ONLY IF YOU WANT TO!
But honestly, there is no need. Just leave your mess as is. Germie Certified Cleaning Professionals will first gather all loose papers, and stack them neatly. Then we will move any valuables (dishware, pictures, plants) safely off to the side, and return them to their proper locations after we are done. We will make sure your desk is spotless, your personal items are treated with the up-most care, and your important documents are neatly stacked.

I want my desk cleaned, but I have post-it notes stuck to everything on my desk!

DON’T WORRY, WE CAN CLEAN AROUND THEM!
There are ways to still ensure a Germie Certified Clean without obnoxiously moving all of the essentials on your desk out of place. We understand that people can be uncomfortable with others touching their belongings, so we’d rather just prove ourselves worthy. E-mail clean@germie.com to set up a free cleaning, and feel free to ask us anything you’d like!

Is my dirty desk really making me sick?

THAT’S A PRETTY BIG UNDERSTATEMENT!
Modern adults are more likely to get sick in their office than anywhere else, and most of the nasty germs that make you sick are laying around on your desk, keyboard, and desk phone. Bacteria affects your body in both predictable and unpredictable ways, sometimes affecting your anxiety level, your focus, and your food tolerance.

What are the benefits of your Employer Paid Cleaning Program?

RECRUITING AND RETENTION
Germie is helping you raise the bar. Job candidates expect a good work environment, now more than ever. When looking at the lists of the best places to work, perks such as this are often mentioned. Perks like Germie cause employees stick around and spread the word outside the organization.

PRODUCTIVITY
You may not think you’re currently paying anyone to clean your employees desks, but when otherwise productive employees are spending time cleaning their own desks, paying is exactly what you are doing. Studies show that it takes an average of 7 minutes for an employee to break focus, and 7 minutes to refocus. That time, added to the 10-15 minutes they spend cleaning, adds up to around 30 minutes of wasted time and energy at the office. Employees need a clean desk to be comfortable, and cleaning is the only top 5 value add activity that contributes nothing to your bottom line.

HEALTH AND WELLNESS
Health and wellness has become a mainstream priority in today’s culture. It might be hard to hear, but the wonderful, dynamic, engaging work environment you are providing for your employees is the place they are most likely to contract an illness. By providing access to Germie’s high quality cleaning services, your company reduces that risk and meets your employees’ growing demand. Addressing health and wellness also leads to decreased insurance costs and fewer sick days.

How much do I have to contribute to subsidize my employee's cleanings?

AS MUCH, OR AS LITTLE, AS YOU WANT!
The more you subsidize, the more likely your employees are to take advantage, and the more benefits you’ll recieve! It is not uncommon for companies to subsidize the whole $6 per employee, but we allow you to be in control of every dollar you spend.

The prices are awesome, but can I possible save even more?

AS A MATTER OF FACT, YOU CAN!

Employees:

  • Get 1 week free if you refer a colleague for a free trial.
  • Get another week free if you refer your company for a free trial.
  • Get up to a whole year free if your referred company signs up for our Employer Paid Plan!

Companies:

  • Contact us for a free trial and find out how you can save 10% on weekly cleanings

What if I'm not satisfied with my cleaning?

WE HOPE THAT NEVER HAPPENS, BUT WE’LL MAKE IT UP TO YOU!
Simply email clean@mygermie.com and let us know what the issue was. If we messed up, we’ll give you a refund for that poor week PLUS the next week will be free. That includes any money your company is subsidizing as well being returned to them. Our goal is to make you as happy and healthy as possible at your job. If we fail to live up to our goal, we promise we’ll remind you how much we care!

I need to cancel my subscription

We understand that sometimes, it’s just time to cancel. Maybe you’re changing jobs, moving, or just need to put our services on hold. If you ever need to cancel, simply send an email to clean@mygermie.com letting us know. We will immediately stop services upon receiving that email.

Still have questions? Please feel free to contact us we’d be happy to help

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